Legal
Withdraw from contract.
If you are a consumer, you may withdraw from an eligible online purchase within 14 days of receiving the goods, without giving a reason. Use this function to declare your withdrawal electronically. Statutory exceptions apply — see Shipping & Returns.
Model withdrawal form
You may also use this wording in any other durable form (for example a letter or plain email):
To George Black UG (haftungsbeschränkt), Alte Schönhauser Str. 23, 10119 Berlin, Germany — hello@elyvane.com I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*): — Ordered on (*) / received on (*): — Name of consumer(s): — Address of consumer(s): — Order number: — Signature of consumer(s) (only if this form is notified on paper): — Date: (*) Delete as appropriate.